Burger Alternative | McFry Burger

McDonald’s in the Philippines has been around since the early 1980s and what made them a local favourite is the signature Burgers and Fries. Today they’ve localized the brand to the point it’s still trying to be Filipino. But the concept has become overrated that they even discontinued one of the signature burgers. Since 1997 they’ve replaced the signature Hamburger that is packaged with brown wrapping replacing it with the localized Burger McDo, which they claim “was a favourite.” But that’s all marketing that they’ve been trying over the years and there’s no option to lobby to bring the OG Hamburger back.

McDo Dian | Extortion for a Large Cup

The day would be just fine dining at McDonald’s Dian with the new Ugly Dolls ‘Art toys’ for the month of May 2019 as their Happy Meal toys. Taking an early lunch to avoid the huge crowd lining up to get the Happy Meals at the same time taking advantage of the use of the self-service machine. It was a convenient way to avoid any more delay time with a staff. There was a new option for the self-service kiosk which was one of the concerns I had when they introduced the service and that is the staff bringing your food to the table instead of waiting for pick-up that is only for take-out orders. I’ve always address this concern whenever taking advantage of the McDoListens.com survey to put this reason why McDo Philippines is using the service wrongly.

McDo Sta. Cruz | Blind Pineapple

There must be a reason somewhere that if your store has so many deficiencies that means there is something with wrong management, and how the staff has been trained to be efficient and show the value of the company that they represent. Unfortunately, in the Philippines that seems to be obviously ignored despite the complaint by the customers that had a terrible experience. With the McDonald’s Sta. Cruz branch there must be an urgent need to find what makes this place such bothersome store. Putting up a survey to ‘help improve’ the company’s images that means they should have taken critical action to help fix those chinks in their armor. This is not the only branch that had so much lack of service it just happens their competitor was closed early for their “company outing.”

McDo Bankmer | Robotic Service

McDonald’s Bankmer is one of the frequent branches that have so many customers due to foot traffic just across the Ayala Triangle Gardens that is also the Makati Stock Exchange. It would consider this branch to be located at the heart of the Central Business District despite smaller than the former store at JAKA 6780 near Valero Street that closed sometime in 2018. With all that this branch should have incorporate the “McDo NXTGEN” store concept, a change on the ordering process of the food and probably added a self-service kiosk. But even though this branch didn’t get any upgrades it gets so many customers that it can compete with the one in Buendia due to the strategic location and with that you’ll notice how things are chippy with this place.

McDo Sta. Cruz | Illogical Ban of Straws

11.13.2018: If you’re a customer and being served inappropriately would you feel offended? You put up a survey for your company to hear what your customer’s feedback, but don’t to take it to heart what really needs to improve means you’re just not being direct with the people who shared their opinion. I’ve dined in at the McDonald’s Sta. Cruz branch and had answered their McDo Listens several times, which sending them a piece advise to improve this store. For some reasons from all the McDonald’s stores I’ve dined in this has become unbearable to experience to visit. The only reason I go there was have a decent meal during lunch this, but this time I decided to have them Take Away.